Terms and condition

Welcome to Sujal Cart,This site is owned and operated by Sujal Cart (SUJAL VENTURES PVT LIMITED) (Sujal Cart). These Terms and Conditions (hereinafter “Terms of Use”) along with the Privacy Policy, Shipping Policy, and Cancellation Refund and Return Policy (together “Policies”) as modified or amended, will govern your use of the services and features of the Site. By using the Site, you signify your agreement to the Terms of Use and the Policies, whether or not you have read the same. Sujal Cart reserves the right to change the terms and conditions contained in the Terms of Use or the Policies from time to time and at any time, without notice and at the sole discretion of the Company. Any change or modification to the Terms of Use and the Policies will be effective from the date such Terms of Use and Policies are uploaded on the Site. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies. For this reason, you should frequently review these Terms of Use and the Policies to understand the terms and conditions that apply to the use of the Site.


1. Eligibility:

     Only persons ‘competent to contract’ as provided in the Indian Contract Act, 1872 are eligible to use this Site. However, parents or legal guardians may transact on behalf of minors i.e. persons below the age of 18 years. Sujal Cart reserves the right to prevent any person from using the Site.

2. Your Account:

     “Your information” is defined as any information you provided to us in the registration, buying, or listing process, in the feedback area through email or other features of the Site. You will be responsible for maintaining the confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. If you know or have reason to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, or suspend your account without any liability to Sujal Cart. You agree that Your Information is true, accurate, current, and complete. You undertake to maintain and promptly update such information, to keep it true, accurate, current, and complete. Failure to do the same will entitle Sujal Cart to indefinitely suspend or terminate your membership and refuse access to the Site.


3. License to use and Access:

     Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and noncommercial use of the Site. All rights not expressly granted to you in these Terms of Use are reserved and retained by the Site and its affiliates. Sujal Cart reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Site and to block and prevent your future access to the Site.


4. Electronic Communication:

     When you visit the Site, send us emails or give us feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

5. Product Description:

     We attempt to be as accurate as possible in the description of products on our Site. However, Sujal Cart does not warrant that the product description or other content of this site is accurate, complete, reliable, current, or error-free. The product pictures are indicative in nature.

            Vegetables/Fruits (perishable items)

     With regard to vegetables, fruits, and other perishable items it shall be the complete responsibility of the seller to provide fresh vegetables, fruits, etc and https://Sujal Cart shall only be a facilitator. In the case of eatables, the description on the website may differ and is subject to availability of the season as well.


6. Pricing Information:

     While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of the product until you make the order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Sujal Cart shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is wrongly priced, Sujal Cart may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted, and Sujal Cart have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of the order, or cancel the order and notify you of such cancellation. In the event that Sujal Cart accepts your order the same shall be debited to your credit card/debit card / G Pay/ANY UPI MODE/ OR any other payment mode of account and duly notified to you by email that the payment has been processed. The payment may be processed before Sujal Cart dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card/debit card / G Pay/Any UPI Mode/ on any other payment mode account.

            Prices and availability are subject to change without notice.

7. Mode of Making Payments:

     Payments for the products available on the Site may be made in the following ways: Payments can be made by Credit Cards, Debit Cards, Net Banking, any UPI Mode, Wallet, or Cash on Delivery.

8. Recommendation of Product:

     Any recommendations made to you by the Site during the course of your use are purely for informational purposes and for your convenience and do not in any manner amount to an endorsement of the product by Sujal Cart or any of its associates.

9. Cancellations, Refunds, and Returns:

            Refund Policy:-

            - No refund can be processed to any third-party account.

            - Shipping Cost Refunds: - No Shipping Cost refund will be borne by the https://Sujal Cart in case of return of any product except the products are returned at the doorsteps during the delivery itself.

            Returns/Refunds for Seller fulfilled items: - If you're returning a Seller-Fulfilled item, you can request the seller to reimburse the return shipping charges you incurred. In such cases, a seller might ask you to provide the courier receipt.

            Note: The seller will not refund the shipping cost incurred in case of remorse returns.

            Cancellation of Order:

     Perishable and FMCG Product:- For this section of products the cancellation shall be done by the buyer at the time of delivery only because of the nature of these products. There will not be any cancellation accepted for perishable and FMCG products after the same is accepted by the buyer during the delivery.

     In case of products other than as stated above: Go to your orders and please contact the seller to request a cancellation option and contact the seller to place a request for cancellation. The cancellation and return of any other product are subject to Vendor Policies.


1. Shipping and Delivery:

2. Free Delivery:

The Delivery of order value over Rs. 399 is absolutely free for the Service Locations*.

1. Chargeable Delivery: The Delivery of order value less than Rs. 399 will be charged Rs. 29 for all the Service Locations in Baroda.

2. Orders may be delivered in Part or Full depending upon the Vendor's policies and considering the nature of products viz: perishable FMCG and Non Perishable items etc.


1. Representations:

You agree to and make the following representations;

· That you will use the services of the Site for lawful purposes only and comply with all applicable laws and regulations while transacting on the Site.

· You will provide authentic and true information in all instances where such information is requested of you.

· We reserve the right to confirm and validate the information and other details provided by you at any point in time.

· If upon confirmation your details are found not to be true (wholly or partially), Sujal Cart has the right in its sole discretion to debar you from using the services of the Site.

· Where credit card details / Debit Card are required, you will provide correct information. You will only use a credit card / Debit Card that you own in your transactions with Sujal Cart.

· Liability for use of a card fraudulently is exclusively on you and will lead to claims of cost of goods, collection costs, legal fees, etc.

· That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

· That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

· Before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in its description.

· You may not use the Site for any of the following purposes:

· Disseminating any unlawful, harassing, libelous, abusive, threatening, defame, harmful, vulgar, obscene, or otherwise objectionable material.

· Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.

· Gaining unauthorized access to other computer systems.

· Interfering with any other person’s use or enjoyment of the Site.

· Breaching any applicable laws.

· Interfering or disrupting networks or websites connected to the Site.

· Intellectual Property Rights:

     Sujal Cart and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, software, and other materials, which appear on this Site. The compilation (meaning the collection, arrangement, and assembly) of the content on the Site is the exclusive property of INTELLECTUAL PROPERTY RIGHTS OWNERS. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under the provisions of intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to the respective owners/sellers. Use of this website or its contents, including copying or storing any information in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Sujal Cart. Any reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display, or performance- without the prior written permission of Sujal Cart is strictly prohibited.

All other trademarks provided on the Site are the property of their respective companies/Sellers. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips, and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use of buyers. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Sujal Cart and is also protected by Indian laws. Links and Third Party Sites References on this Site to any names, marks, products, or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. Sujal Cart is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk.         

     Governing Law and Jurisdiction the Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein, the Courts at Vadodara shall have exclusive jurisdiction. Any dispute or difference either in interpretation or otherwise, of these Terms and Conditions, and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by Sujal Cart, and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Vadodara.


     Indemnity:- You agree to defend, indemnify and hold harmless Sujal Cart, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Sujal Cart or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under the Terms of Use, or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.

1. Termination:

     These Terms of Use are effective unless and until terminated by either you or Sujal Cart. You may terminate the Terms of Use at any time, provided that you discontinue any further use of this Site. Sujal Cart may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Site, Such termination will be without any liability to the Site. Upon any termination of the Terms of Use by either you or Sujal Cart, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the Terms of Use.

1. Disclaimer of Warranty and Limitation of Liability:

     All content, products, and services on the site, or obtained from a website to which the Site is linked are provided to you “as is” without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. All warranties, if any, relating to the product and services would be provided by the manufacturer/supplier of such product and not by Sujal Cart. Any claim in relation to the same should be raised against the respective manufacturer/supplier and not Sujal Cart in any case whatsoever.

     Further, the Site may discontinue disseminating any portion of information or category of information. Sujal Cart its suppliers, subsidiaries, affiliates, officers, employees, agents, partners, and licensors, shall not be liable for any damages of any kind arising out of or in connection with the use of the Site or the purchase of products from the Site. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, indirect, incidental, PUNITIVE, special, incidental, consequential or exemplary damages, damages for loss of profits, goodwill, use, data or other intangible losses, WHETHER IN TORT OR CONTRACT OR UNDER ANY APPLICABLE LAW. LIABILITY TO BE RESTRICTED TO THE COST OF PRODUCT PAID BYTHE BUYER and not more than the purchase price.

     Sujal Cart, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links, or communications provided on or through the use of the Site or that the operation of the Site will be error-free and/or uninterrupted. Consequently, Sujal Cart assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Site; and/or any interruption or errors in the operation of the Site. You understand that by using this Site or any services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Sujal Cart and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.

     Sujal Cart through the Website intends to provide its users with general information about products. The postings on the Website or on social networking sites, including the Website’s Facebook page, or any information provided over chat or e-mails exchanged with Sujal Cart, its employees or representatives (collectively referred to as “Information”) which are in furtherance of any communication made by the user with Sujal Cart its employees or representatives is based on the background provided by the user. While Sujal Cart takes reasonable care to ensure that the Information is accurate, Sujal Cart takes no responsibility for the accuracy, completeness, appropriateness, or usefulness of the Information. In case any User relies on the Information, he/she may do so at his own risk.

Under no circumstances will Sujal Cart its employees, representative, or affiliates be liable for the Information or the consequences of relying on such information. For any general information posted on the Website, users must not infer or assume that such information necessarily applies to them. Site Security You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Sujal Cart is entitled to investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Sujal Cart on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).


1. Entire Agreement

     If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitute the entire agreement between you and Sujal Cart with respect to the Site/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. Sujal Cart failure to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.